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  • Do you accept orders made under $499.00?
    Yes. However, orders or payments made under $499.00 will be subject to a shipping cost. An order of $499.00 and above will qualify for free shipping.
  • What are your payment methods?
    RR Lalena currently accepts Credit/Debit Cards and PayPal.
  • How long will it take to ship my order?
    Shipments are made between 2-5 business days from the time the order is processed. In the event that the shipment requires more time for delivery, you will be notified.
  • Do you have a physical catalog?
    Yes. Please message us through our chat feature or call us at 1-800-752-5362 to request one be sent to you by mail.
  • Can you refuse or reject an order?
    Yes. We reserve the right to cancel and refund an order that we do not feel satisfies our requirements.
  • What happens if received merchandise is missing or damaged?
    Please view our Shipping & Returns section located at the bottom of the website.
  • Do you ship internationally?
    Yes, but there must first be a contact made with us to discuss the details and receive approval.
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